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Helpdesk Advisor

Job Posted: 3 hours ago

Salary: £ 25,400 - 25,400 / Annum
Job Type: Permanent
Location: MK15, Willen, Milton Keynes

Expire in: a month

Job Description

Helpdesk Advisor

📍 Milton Keynes
🕒 Full-Time | 40 hours per week | Permanent
💷 £25,400 per annum

👋 Join Our Helpdesk Team!

Atlas Workplace Services has an exciting opportunity for a Helpdesk Advisor to join our friendly and professional team based in Milton Keynes.

We’re looking for someone articulate, energetic, and enthusiastic — a real people person who thrives on helping others and delivering outstanding customer service.

💼 What You’ll Be Doing

As a key member of our Helpdesk team, you’ll be:

  * 📞 Responding to inbound calls and emails from a variety of clients

  * 🤝 Liaising with internal teams and subcontractors

  * 🌟 Delivering first-class customer service

  * 🧠 Using your communication skills to resolve queries efficiently

Experience in customer service, retail, or a helpdesk environment is a bonus — but not essential. What matters most is your attitude, professionalism, and willingness to learn.

🚀 Why Join Us?

  * 🎓 Full training provided

  * 🏖️ 25 days annual leave

  * 💰 Competitive pay

  * 🛡️ Pension scheme

  * 🅿️ Free onsite parking

  * 📈 Career progression opportunities

🎓 Qualifications & Training

  * GCSE English & Maths (or equivalent)

  * Level 3 NVQ in a relevant subject

🧰 Skills & Experience

  * Minimum 12 months in a customer-facing role

  * Understanding of Helpdesk operations

  * Strong customer service and keyboard skills

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Helpdesk Advisor job near me in MK15, Willen, Milton Keynes! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!