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Hire Desk Controller

Job Posted: 8 days ago

Salary: £ 29,000 - 31,000 / Annum
Job Type: Permanent
Location: Cardiff

Expire in: 19 days

Job Description

Hire Controller - Plant / Tool Hire

Cardiff

£29,000-£31,000 + Quarterly & Annual Bonus

A growing plant and tool hire business is looking for an experienced Hire Controller to join its Cardiff depot. This is a key operational role, ensuring the smooth running of the hire desk, supporting customers, and helping drive business growth.

If you have experience in hire operations, fleet management, or customer-facing depot roles, this could be the perfect next step in your career.

Key Responsibilities

Manage depot hire operations, ensuring high service standards
Oversee hire fleet stock levels and maximise availability to meet business needs
Audit and quality manage hire contracts, including new hires and off-hires
Handle customer enquiries and support sales activities
Support logistics and transport coordination for efficient service delivery
Identify new business opportunities and contribute to sales growth targets
Assist the depot team when the Depot Manager is unavailable 

Skills & Experience

Experience in hire operations or similar depot/branch management role
Strong organisation and communication skills
Ability to develop customer relationships and negotiate effectively
Confident working independently and under pressure
Competent with IT and systems relevant to hire or fleet management
Experience in selling products or services to end users is a plus
Flexible and proactive approach to support business objectives 

Experience in plant, tool, or construction hire is desirable but not essential - if you have the right operational and customer-focused experience, you can succeed in this role.

Benefits

Competitive salary: £29,000-£31,000 + quarterly & annual sales bonus
Loyalty bonus scheme
32 days holiday (including bank holidays)
Pension (auto-enrolment)
Group life assurance (3x salary, after probation)
PerkBox & birthday gift
Working hours: 7:30am - 5:00pm 

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. 

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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