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Hire Desk Controller

Job Posted: 21 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Walkden, City and Borough of Salford

Expire in: 6 days

Job Description

Job Title: Hire Desk Controller

Job Type: Permanent

Overview:

Unify are thrilled to share this new opportunity for a Hire Desk Controller join a well-established provider of nationwide rehire services and powered access equipment. This company is experiencing rapid growth and is supported by an experienced, dedicated team with decades of combined industry expertise, all committed to delivering exceptional service to their customers.

As a Hire Controller, you will work as part of the rehire team, supporting daily customer requirements. This includes converting enquiries into hires, managing live hire agreements, and ensuring customers receive a professional and efficient service at every stage of the process.

What Do I need?

  * Previous experience in a similar role within the hire industry.

  * Excellent customer service skills with the ability to develop strong professional relationships.

  * Clear and effective communication, both written and verbal, with a polished phone manner.

  * Highly organised, able to manage multiple tasks simultaneously and perform well under pressure.

  * Strong attention to detail and accuracy in processing hire transactions

  * Comfortable working in a fast-paced, customer-focused environment

Key Responsibilities:

  * Turning hire enquiries into confirmed bookings efficiently.

  * Overseeing active hires, including handling returns and daily customer requests.

  * Utilizing internal systems to check equipment availability and accurately process hire orders.

  * Ensuring all hire transactions are processed correctly to prevent errors and potential adjustments.

  * Maintaining professional communication with both clients and colleagues via email and phone.

  * Addressing customer queries politely and professionally.

  * Building and maintaining strong working relationships internally and externally.

  * Delivering exceptional service to ensure customer satisfaction and exceed expectations.

Work Pattern:

Monday – Friday; 8:00am – 5:30pm, No Weekends

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Hire Desk Controller job near me in Walkden, City and Borough of Salford! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!