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Hospital Liaison Officer

Job Posted: 5 hours ago

Salary: £ 17.07 - 22.34 / Hour
Job Type: Contract
Location: Brent, Greater London

Expire in: a month

Job Description

About the Role

One of my local government clients is seeking a Hospital Liaison Officer to join the Adult Social Care Reablement and Safeguarding team . This role supports the delivery of Section 2 and Section 5 notifications under the Care and Support (Discharge of Hospital Patients) Regulations 2014, ensuring effective communication between hospitals and social care services.

The successful candidate will provide high-quality clerical, administrative and liaison support to ensure safe and timely hospital discharges and accurate record keeping.

Key Responsibilities

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    Act as the primary point of contact for all hospital referrals and discharge notifications

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    Log and process Section 2 and Section 5 notifications promptly

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    Liaise daily with hospitals to confirm discharge dates and clarify referral information

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    Maintain accurate administrative systems, records, and indexes related to hospital discharge activity

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    Provide statistical information and support reporting requirements

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    Handle telephone and in-person enquiries from professionals, patients, and carers

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    Attend multidisciplinary meetings and case conferences, taking minutes when required

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    Support the maintenance of office systems, equipment and supplies

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    Contribute to continuous improvement within the team’s quality assurance framework

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    Work in line with Council policies including Equal Opportunities, Customer Care, Data Protection and Safeguarding

Requirements

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    NVQ Level 2 or 3

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    Minimum 3 years’ experience as an Administrator or Liaison Officer

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    Strong knowledge of hospital discharge processes and Adult Social Care

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    Experience working to tight deadlines in a busy environment

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    Proficient in IT systems including databases, spreadsheets and email

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    Strong communication and interpersonal skills

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    Ability to manage multiple tasks, prioritise effectively and maintain accuracy under pressure

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    Experience dealing with the public, health professionals and partner agencies

Safeguarding

All staff are expected to safeguard the wellbeing of children and vulnerable adults at all times. A DBS check will be required.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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