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Housing Manager

Job Posted: 14 days ago

Salary: £ 40 - 40 / Hour
Job Type: Contract Temporary
Location: Brentwood, Essex

Expire in: 13 days

Job Description

Marks Consulting Partners are currently looking for a Housing Manager to work with one of our Local Authority Clients in Essex.

What the Job Will Be Doing

  * Leading on complex tenancy management cases, including escalations, complaints and high-risk situations

  * Overseeing rent collection, anti-social behaviour, tenancy breaches and legal notices

  * Supporting and guiding operational staff on tenancy-related matters, providing leadership and expertise

  * Managing formal complaints, ensuring timely, high-quality responses in line with policies and standards

  * Overseeing estates and grounds maintenance services, ensuring high service delivery standards

  * Managing contracts and Service Level Agreements (SLAs), monitoring performance and driving improvements

  * Handling tenancy fraud investigations where required

  * Working across multiple service areas to ensure a joined-up and effective housing service

  * Contributing to service improvement initiatives to enhance overall performance and resident satisfaction

What You Will Need

  * Strong background in housing management across both operational and strategic levels

  * Experience managing complex tenancy cases and complaints

  * Confident communicator with the ability to support and influence teams

  * Ability to work across multiple service areas and manage competing priorities

  * Full UK driving licence and access to a vehicle

Desirable

  * CIH Level 4 (or equivalent)

  * Experience managing SLAs and estates services

  * Strong understanding of contract and performance management

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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