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Housing Manager

Job Posted: a month ago

Salary: £ 250 - 300 / Day
Job Type: Contract Temporary
Location: Reigate, Surrey

Expire in: 7 hours

Job Description

Marks Consulting Partners is currently looking for a Senior Housing Officer to work with one of our Charity Association clients in Surrey

What the Job Will Be Doing

  * Leading the delivery of high-quality, customer-focused housing management services.

  * Managing complex tenancy, safeguarding, and estate management issues.

  * Providing housing-related support to residents to help them sustain their tenancies.

  * Working closely with external agencies, local authorities, and legal representatives.

  * Supporting residents with welfare benefits, financial management, and tenancy responsibilities.

  * Driving service improvements and ensuring KPIs and service standards are achieved.

  * Contributing to policy, procedure, and service development across housing management.

  * Supporting the wider property and maintenance teams to resolve housing and repair issues.

What You Will Need

  * Essential: Level 4 qualification from the Chartered Institute of Housing (CIH)

  * Proven experience within housing management or tenancy sustainment.

  * Strong knowledge of housing legislation and best practice within the social housing sector.

  * Experience managing complex tenancy issues, safeguarding, and resident support.

  * Ability to work collaboratively with external partners and statutory agencies.

  * Strong communication, problem-solving, and conflict resolution skills.

  * Experience supporting residents with welfare benefits and financial matters.

  * Ability to manage a varied caseload and deliver person-centred housing services

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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