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Housing Officer

Job Posted: 7 days ago

Salary: £ 29,800 - 30,000 / Annum
Job Type: Permanent
Location: Gloucestershire

Expire in: 20 days

Job Description

Hours: 37 hours per week
 Salary: £29,839 per annum
 Location: Gloucester 

Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes?

Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities.

Key Responsibilities

Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits.
Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services.
Hold regular customer surgeries and respond promptly to housing-related enquiries.
Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times.
Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents.
Support income collection processes and monitor service charges effectively.
Encourage resident involvement and provide opportunities for customers to influence service delivery.
Act as a positive representative of the organisation, working in line with agreed values and service standards.About You

Experience working with older people or vulnerable adults within a housing, care, or support environment.
Sound knowledge of housing legislation, welfare benefits, and tenancy management.
Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally.
Full UK driving licence and access to a vehicle for work-related travel

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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