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Housing Officer

Job Posted: 8 days ago

Salary: £ 21 - 21 / Hour
Job Type: Contract Temporary
Location: Chester, Cheshire West and Chester

Expire in: 19 days

Job Description

Belmont Recruitment are currently recruiting for a Housing Officer to work with our client based in the Chester area. This is a temporary role working full-time hours, Monday to Friday.

Overview:

The role holder will be responsible for delivering a high-quality housing management service across a designated patch of over 55s properties. The successful candidate will provide effective tenancy management, build positive relationships with residents, and ensure customers receive an excellent housing service.

Main Duties:

  * Managing a designated patch of over 55s properties, delivering an effective housing and tenancy management service

  * Building and maintaining positive relationships with residents and delivering excellent customer service

  * Carrying out tenancy management duties, including estate visits, inspections and resident engagement activities

  * Investigating and resolving housing-related issues, complaints and tenancy matters in line with policies and procedures

  * Ensuring properties and communal areas are maintained to a high standard, identifying and reporting any issues where required

  * Maintaining accurate records and updating housing management systems in a timely manner

  * Supporting service charge queries and scheme account processes where required

Essential Criteria:

  * Previous experience working as a Housing Officer or within a housing or tenancy management role

  * Strong knowledge of housing and tenancy management within a social housing environment

  * Excellent communication, customer service and problem-solving skills

  * Experience of managing a housing patch and building positive relationships with residents

  * Ability to manage a varied workload and maintain accurate records

  * Full UK driving licence and access to own vehicle

If your skills match the above criteria, please apply with your up-to-date CV

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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