Hiring Now: Housing Officer Near You – Apply Today!

Your Next Housing Officer Job Starts Here – Apply Now!

Housing Officer

Job Posted: 9 days ago

Salary: £ 18.48 - 24.09 / Hour
Job Type: Contract
Location: CH1 5HN

Expire in: 18 days

Job Description

Job Title:            Housing Officer
 Type:                    Temporary - 3 months
 Location:           Chester
 Salary:                £18.48 - £24.09 per hour
 Hours:                 Full time
  
 BRC are working closely with a large housing association to recruit a Housing Officer on a temporary basis for their Chester office.
  
 Duties:
  
Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks. 
Provide effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion. 
Deliver a high quality housing management service that meets the needs and expectations of current and future residents and the wider community in line with Sanctuary Housing Services' business plan. 
Develop, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon. 
Update and maintain all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies. 
Manage the recruitment, performance and development of quality staff to ensure that skilled staff are available to meet business needs and individual accountabilities. 
Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives 
Ensure the effective management of complaints in line with policy, focussing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence. 
Support the service charge setting and scheme accounts production processes. Including ensuring that customer queries are investigated and responded to in a timely manner.   
 Requirements:
  
Recent experience of undertaking a similar role 
Proven experience of delivering high quality tenancy services 
Proven experience of working to deadlines and prioritising workloads 
Proven experience of good practice resident involvement activities 
Working knowledge of relevant regulations and good practice 
Proven experience of analysing and diagnosing problems and implementing solutions 
Experience of managing staff   
 For more information, please call Meg Smith on (phone number removed) or (phone number removed).
  
 To apply, please submit your CV outlining your relevant experience and qualifications.
  
 We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
  
 REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Housing Officer job near me in CH1 5HN! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!