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Housing Officers

Job Posted: 17 days ago

Salary: £ 20 - 20 / Hour
Job Type: Temporary
Location: Plymouth

Expire in: 11 days

Job Description

We are seeking four experienced Neighbourhood Housing Officers to join a busy social housing service on a temporary basis across the Plymouth and Cornwall area.  This role offers a salary of £39,923 and provides an excellent opportunity for a housing professional to make a real impact within local communities on a short-term assignment.

 In this frontline role, you will act as the main point of contact for tenants within your allocated patch, delivering a responsive and high-quality housing management service. You will be responsible for managing day-to-day tenancy matters, supporting safe and sustainable communities, and working closely with internal teams and external partners to maintain well-managed neighbourhoods.

 This is a varied and rewarding role where you will balance customer service, tenancy management, enforcement activity, and community engagement, ensuring residents receive a professional, consistent, and supportive housing service.

 Key Responsibilities

Deliver excellent customer service, managing tenancy and housing enquiries
Carry out tenancy sign-ups, viewings, and ensure compliance with tenancy agreements
Manage cases of tenancy breaches, including safeguarding concerns where required
Oversee estate standards and service contracts to ensure quality and value for money
Support and deliver resident engagement activities to strengthen communities
Contribute to tenancy sustainment and neighbourhood management objectives
About You
We are looking for candidates with:

Experience in social housing, particularly tenancy, estate, or housing management
CIH Level 4 qualification, or willingness to work towards it (Chartered Institute of Housing)
Strong interpersonal and communication skills
Excellent organisational ability to manage a varied and fast-paced workload
A strong customer focus with a drive to improve customer satisfaction
Full UK driving licence and access to a vehicle
Additional Requirements

Basic DBS check required
Commitment to safeguarding and promoting the welfare of vulnerable groups

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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