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Housing Options Manager

Job Posted: 15 days ago

Salary: £ 385 - 385 / Annum
Job Type: Contract Temporary
Location: Middlesex, Greater London

Expire in: 13 days

Job Description

Marks Consulting Partners are currently looking for a Housing Options Manager to work with one of our Local Authority clients.

What the Job Will Be Doing

  * Managing and supporting a team of Housing Options and Homelessness Officers.

  * Overseeing homelessness assessments and statutory decisions under Part VII of the Housing Act 1996.

  * Ensuring compliance with the Homelessness Reduction Act 2017, the Homelessness Code of Guidance and all relevant legislation.

  * Monitoring caseloads, KPIs, service standards and customer outcomes.

  * Providing technical guidance on complex homelessness cases, including eligibility, priority need, intentional homelessness and local connection.

  * Reviewing the quality and accuracy of Section 184 decision letters, Personalised Housing Plans and case records.

  * Managing escalated complaints, legal challenges and high-risk cases.

  * Developing and implementing effective homelessness prevention and relief strategies.

  * Working closely with internal departments, Registered Providers, support agencies and external partners.

  * Supporting the effective use and procurement of temporary accommodation and private rented sector options.

  * Producing performance reports and identifying opportunities for continuous service improvement.

  * Managing staff performance, supervision, training, development and absence management.

  * Ensuring safeguarding concerns are identified, recorded and escalated appropriately.

What You Will Need

  * Previous management experience within a Housing Options or Homelessness service.

  * Strong knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.

  * Experience managing complex homelessness assessments and statutory decision-making.

  * Excellent understanding of homelessness prevention, relief and temporary accommodation duties.

  * Experience managing performance, KPIs and operational service delivery.

  * Ability to lead, motivate and develop high-performing teams.

  * Strong communication, organisational and decision-making skills.

  * Experience managing complaints, legal challenges and complex casework.

  * Good understanding of safeguarding, equality legislation and data protection.

  * Previous experience working within a Local Authority Housing Service

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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