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Housing Options Officer

Job Posted: 21 days ago

Salary: £ 30 - 35 / Hour
Job Type: Contract Temporary
Location: Haywards Heath, West Sussex

Expire in: 7 days

Job Description

Marks Consulting Partners are currently looking for a Relief Duty Officer to work with one of our Local Authority clients in London.
What the Job Will be doing
  * Managing a caseload of clients who are homeless or threatened with homelessness, delivering timely advice and housing solutions to prevent homelessness
  * Assessing applications in line with Part VII of the Housing Act 1996 (as amended), making robust and legally sound decisions
  * Fully investigating homelessness applications and determining the Council’s duties under current legislation and Codes of Guidance
  * Responding to Duty to Refer cases and working proactively with partner agencies to prevent homelessness
  * Assessing housing needs and providing tailored advice to help clients sustain existing accommodation or secure alternative housing
  * Securing suitable temporary accommodation where a statutory duty is owed, ensuring placements are appropriate and compliant
  * Conducting home visits and mediating between households and landlords where required
  * Working closely with housing associations, private landlords and letting agents to maximise housing options for clients
  * Investigating cases of harassment or illegal eviction and liaising with legal teams and external partners where necessary
  * Monitoring the welfare of clients in temporary accommodation and providing ongoing support and advice
  * Maintaining accurate case records and contributing to performance data and service reporting
  * Representing the service at multi-agency meetings and working collaboratively with internal departments and external partners
What You Will Need
  * Previous experience working within a Housing Options, Homelessness or Relief Duty role in a Local Authority or similar setting
  * Strong knowledge of homelessness legislation, particularly Housing Act 1996 Part VII and the Homelessness Reduction Act 2017
  * Experience assessing homelessness applications and making statutory decisions
  * Ability to manage a complex caseload and work in a fast-paced environment
  * Strong communication and negotiation skills, with the ability to engage effectively with vulnerable clients and stakeholders
  * Experience working with temporary accommodation placements and private rented sector options
  * Good understanding of safeguarding, welfare benefits and housing support services
  * Excellent organisational skills and ability to maintain accurate case records

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