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Housing Options Officer

Job Posted: 23 days ago

Salary: £ 30 - 32 / Hour
Job Type: Contract
Location: Rochford, Essex

Expire in: 4 days

Job Description

Key Responsibilities

  * Deliver a customer‑focused homelessness prevention service, providing effective solutions to residents at risk of homelessness.

  * Assess and manage the Council’s statutory duties under the Homelessness Reduction Act 2017, Housing Act Parts VI & VII, Localism Act 2011, Code of Guidance and relevant case law.

  * Offer clear advice on housing options, the Allocations Policy, tenancy law, and welfare benefits.

  * Manage a varied caseload, ensuring all possible prevention pathways are fully explored.

  * Respond promptly to written and verbal housing enquiries from residents, partner agencies and internal teams.

  * Develop and maintain Personal Housing Plans in line with statutory requirements.

  * Conduct home visits, investigate housing applications, attend case conferences, and represent the service at MARAC and Domestic Abuse meetings.

Requirements

  * Experience in homelessness or housing advice casework.

  * Strong knowledge of housing legislation, landlord/tenant law, and welfare benefits.

  * Flexible approach, with the ability to work outside normal hours when required.

  * A customer‑focused approach and excellent communication skills.

  * Basic DBS (required)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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