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Housing Support Manager

Job Posted: 4 hours ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Contract
Location: Harrow

Expire in: a month

Job Description

Step into a rewarding permanent role offering hybrid working, a supportive team culture, and the chance to make a genuine impact within a respected supported housing provider in Harrow, London. This Housing Support Manager position gives you the opportunity to lead high-quality supported accommodation services, streamline operational delivery, and ensure tenants receive a smooth and positive experience throughout their journey.

You'll be joining a passionate organisation committed to improving lives and delivering safe, well-managed exempt accommodation. With a healthy blend of office-based and remote working, this Housing Support Manager role is perfect for someone looking to progress their management career while maintaining a strong work-life balance.

I'd love to hear from anyone with experience in supported housing, housing management, or leading teams within social care or community-based services who is confident managing operations and ensuring services run efficiently. If you're ready to step into a challenging and rewarding Housing Support Manager role, this could be the perfect next step for you.

In this position, you will be:

Overseeing the day-to-day operational delivery of supported exempt accommodation
Ensuring seamless tenant onboarding, from referral through to tenancy sign-up
Managing efficient void turnaround and coordinating property readiness
Leading Housing Support Officers and supporting Team Leaders in daily operations
Overseeing accurate and timely Housing Benefit claims and administrative processes
Coordinating with central teams to ensure strong communication and compliance
Managing operational issues such as maintenance, tenancy transitions, and risk management
Ensuring policies, procedures, and internal processes are consistently followed
This opportunity is ideal for someone ready to take ownership in a Housing Support Manager capacity and drive improvements across supported housing services.

I'd love to speak to anyone who has:

Proven experience managing supported housing, exempt accommodation, or housing services
Experience leading teams such as Housing Support Officers or Support Workers
Strong organisational and leadership skills with the ability to manage competing demands
Knowledge of Housing Benefit within exempt accommodation (desirable)
Confidence managing operational processes and driving service improvements
Excellent communication and problem-solving skills, with a tenant-focused approach
If you're already working as a Housing Support Manager or looking to step up into that level, this role offers scope, autonomy, and real impact.

This role is offering the following benefits:

Permanent contract
37.5 hours per week (Monday-Friday)
Supportive leadership environment with opportunities for growth and development
Salary
This opportunity offers an annual salary of £40,000 - £45,000, depending on experience.

Travel & Location
This role is based in Harrow, London, with regular travel required across nearby supported accommodation services. Harrow benefits from excellent transport connections including the Metropolitan Line, Overground, and key road links such as the A40, A406, and M1, making it easily accessible across North and West London.

With strong transport links and the chance to shape service delivery, this Housing Support Manager role is an ideal opportunity for someone looking to make a meaningful impact while progressing their career.

If this Housing Support Manager role is you, please apply.
If you would like to know more, you can email Tiyana at (url removed) or call (phone number removed)

Before You Apply

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