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ICT Technician

Job Posted: an hour ago

Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: Norwich

Expire in: a month

Job Description

ICT Technician (Field-based) – Spider is advertising on behalf of a dynamic and growing technical services company for an experienced ICT Technician to join their team on a full-time, permanent basis. This role is field-based, operating from Norwich with UK-wide travel.

About them:

This organisation provides high-quality ICT, networking, CCTV, and VoIP solutions to a wide range of clients across the UK. With a strong focus on reliability, customer service, and technical excellence, they offer a supportive environment where skilled technicians can develop, grow, and work with modern technologies across varied and exciting projects.

Fantastic company package include:

Competitive salary:£28,000 – £35,000 per annum, dependent on experience + overtime rates
Holiday: 20 days holiday + bank holidays + 1 day for your birthday
Pension
Other Benefits: Company van and debit card, tools, laptop and mobile phone provided, Health Insurance, ongoing professional training and certification support, and a full company benefits package

About the role:

As an ICT Technician, you will install, configure, and support network and IT infrastructure at client sites nationwide. You will work with UniFi networking equipment, HikVision CCTV systems, VoIP solutions, and structured cabling. This is a hands-on, mobile role ideal for a technician who enjoys varied work, problem-solving, and delivering high-quality technical solutions. You’ll ensure all installations are completed to the highest standard while providing ongoing support and maintaining strong client relationships. Working hours for this role will be 08:30 – 17:00, Monday – Friday, with occasional weekend working (with prior agreement and paid overtime).

Key Duties include:

Install, configure, and maintain wired and wireless networks including UniFi routers, switches, and access points
Carry out structured cabling installations (Cat5e, Cat6, fibre), including terminations and testing
Install and configure HikVision CCTV systems, including cameras, NVRs, and remote access setup
Support VoIP installations, endpoint deployment, and basic PBX configuration
Deliver on-site and remote IT support, resolving network, hardware, and connectivity issues
Perform network monitoring, updates, and routine maintenance
Maintain accurate documentation including installation records and network layouts
Liaise with clients and third-party providers to ensure smooth delivery of services
Follow all company and on-site health & safety requirements

About You:

As an ICT Technician, you will be experienced and motivated with strong networking knowledge, excellent problem-solving skills, and the ability to work independently across multiple sites. You’ll be confident working with networking, CCTV, and VoIP systems and bring a professional, customer-focused approach. Essential requirements include ICT support or field technician experience, solid networking knowledge (TCP/IP, VLANs, DHCP, DNS, routing, switching), experience with UniFi equipment, hands-on HikVision experience, VoIP knowledge, cabling skills (Cat5e, Cat6, fibre), strong time management, and a full clean UK driving licence (must be aged 20+ for fleet insurance purposes). Desirable experience includes firewalls and VPNs, Windows/Linux environments, network monitoring tools, relevant technical qualifications, and an understanding of on-site and working-at-height safety practices.

If you have the relevant skills and experience for this ICT Technician position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: ICT Technician, Field Engineer, Networking, UniFi, HikVision, VoIP, Structured Cabling, IT Support, Network Engineer, CCTV Engineer, Fibre, Cat6, Ubiquiti, 3CX.

This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

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Bank details.
National Insurance number.
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Looking for your next career move? Join a top company hiring ICT Technician job near me in Norwich! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!