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IMPORT COORDINATOR

Job Posted: a month ago

Salary: £ 27,000 - 32,000 / Annum
Job Type: Permanent
Location: Rochester, Kent

Expire in: 18 minutes

Job Description

Import Coordinator (Customs) 

HR GO are recruiting for an experienced Import Coordinator to join a local based company in Medway. We're looking for someone enthusiastic and flexible, who thrives in a close‑knit team environment and wants to grow with the team.

Role overview
As an Import Coordinator, you will manage the end‑to‑end customs clearance process for shipments, ensuring documentation is accurate and compliant and that customers and hauliers are kept updated. This is a great opportunity to join a business where your contribution is visible and your role can evolve as we expand.

Key responsibilities

Submit customs entries efficiently and accurately using CDS.

Review and maintain import documentation (commercial invoices, packing lists, phytosanitary and POAO certificates), ensuring full compliance with HMRC requirements.

Manage both personal and shared inboxes, tracking and responding to queries in a timely manner.

Communicate clearly with Government authorities and third parties to resolve any issues.

Track shipments and update customers and hauliers on progress and status.

Act as a key point of contact for customer queries and status updates.

Keep internal trackers and records accurate and up to date.

Liaise with hauliers, customs agents, suppliers and the internal team to resolve delays or compliance issues.

Requirements

Proven experience working within imports and using CDS customs software.

Good knowledge of customs procedures, Incoterms, tariff classifications and trade compliance.

Well organised, proactive and able to prioritise workload in a fast‑paced environment.

Strong coordination skills, with the ability to manage multiple tasks and shipments throughout the day.

Experience using ASM and/or IPAFFS is an advantage, but not essential.

Hours

Hours: Tuesday - Saturday 9am - 6pm weekdays and Saturdays 8am - 5pm (1‑hour unpaid lunch)

How to apply
Please submit your CV and a brief note outlining your relevant import/customs experience and availability. Applications will be reviewed as they are received

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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