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Independent Living Scheme Manager

Job Posted: 8 days ago

Salary: £ 32,200 - 32,200 / Annum
Job Type: Permanent
Location: Bury St Edmunds

Expire in: 20 days

Job Description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

Based at one of our Extra care schemes in the East, we have a role for a Scheme Manager. We are looking for a customer focused individual to oversee the running of this scheme. You will build up effective relationships with the Independent Living and wider team to provide excellent housing and support for the customers based there. This role will have limited involvement in the out of hours rota.

This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.

What you'll achieve

Work with older and vulnerable groups to promote an independent lifestyle.
Take responsibility for housing provision, compliance, and safety checks.
Work with the customers to ensure wellbeing and engagement.
Build effective working relationships with wider team, contractors and across the business.
Deliver excellent customer service at all times.What you'll bring

Essential skills

Housing experience and background in dealing with diverse customer groups

Understanding of compliance and working to company policy

Relationship building experience both internally and externally.

Good PC skills - MS Office. Strong communication skills

Ability to manage challenging situations and resolve issuesDesirable skills

CIH level 3 or 4 in Housing Practice, equivalent qualification or the desire to undertake a professional qualification.Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you 

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress 

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website. 

How we hire

We aim to make our hiring process simple and fair:

Online application
Interview(s)
Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Independent Living Scheme Manager job near me in Bury St Edmunds! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!