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Internal Sales Executive

Job Posted: 6 hours ago

Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: B63 3EB, Halesowen, Dudley

Expire in: a month

Job Description

We’re recruiting an Internal Sales Assistant (also known as Inside Sales / Sales Support) to support our Fire & Security team. The role is focused on producing remedial quotations from engineer recommendations and supporting our National Account Managers to progress opportunities and deliver excellent customer service.
Main duties
  * Prepare accurate remedial quotations for Fire & Security works (e.g., fire alarm, CCTV, access control, intruder, emergency lighting where applicable)
  * Support National Account Managers with quote follow-up, customer communication, and admin
  * Liaise with engineering/service teams to clarify scope, parts, labour, and compliance requirements
  * Manage inbound enquiries and provide timely, professional responses by phone/email
  * Maintain CRM records, quote logs, and pipeline updates
  * Chase approvals and support order progression / handover to operations
Essential experience
  * Proven sales experience in internal sales, inside sales, sales support, account support, or similar
  * Confident communicator with strong customer service skills
  * High attention to detail (you’ll be producing and checking quotations)
  * Comfortable using CRM systems, Outlook, and Excel
Advantageous (nice to have)
  * Experience in the Fire & Security industry
  * Background in an engineering/technical role or ability to interpret engineer remedial recommendations
  * Experience quoting service/remedial works or supporting national/key accounts

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