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IT Operational Support

Job Posted: 3 days ago

Salary: £ 50,000 - 70,000 / Annum
Job Type: Permanent
Location: London

Expire in: 25 days

Job Description

IT Operational Support

Location: Central London, UK

Type: Full-time - Office Based

Salary : £50,000 - £70,000K

Our client, a leading investment manager, is seeking an IT Operational Support Specialist to deliver hands-on technical support while ensuring smooth day-to-day office operations. They are looking for someone who has solid IT experience with a proven track record of long term commitment in previous roles.

Key Responsibilities

IT Support

  * Provide first- and second-line IT support across Microsoft 365, Azure AD, Intune, and secure VPN access.

  * Manage end-to-end IT infrastructure – cloud, network, and endpoint environments in the UK and internation offices.

  * Oversee enterprise platforms supporting investment operations, including Enfusion (PMS/OMS) and Aladdin (Risk Management).

  * Co-ordinate IT hardware procurement, device configuration, and onboarding/offboarding processes.

  * Support meeting room AV systems, hybrid meeting technology, and video conferencing tools.

  * Liaise with managed service providers (MSPs) and maintain IT asset registers, documentation, and user guides.

  * Ensure cybersecurity and compliance standards are met.

Facilities Support

  * Oversee daily office operations, facilities, and supplier coordination.

  * Manage relationships with building management, telecoms, and office service providers.

  * Support logistics for meetings, visitors, and office events.

  * Assist with vendor management, IT procurement, and budget tracking.

About You

  * A minimum of 5 years’ experience in a similar role.

  * A strong technical background with experience in Microsoft 365, Azure AD, Intune, and ITSM.

  * Excellent communication skills and ability to work with executive/VIP-level stakeholders.

  * Resilient, proactive, and highly organized – comfortable juggling IT and office operations.

  * Previous experience in financial services or investment management is a plus.

  * Someone who enjoy a varied role combining IT, operations, and strategic projects.

  * A collaborative team player, who works well with others

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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