Expire in: 3 days
Job Title: IT Service Desk Team Leader
Location: Fareham
Type : Contract up to 6 months Job Description
Core Competencies & Expertise
Leadership & Supervision: Demonstrated background in a supervisory, Senior Analyst, or Team Lead capacity within a structured IT support landscape.
Technical Proficiency: Strong technical knowledge of Windows and macOS environments, Active Directory, Microsoft 365, and fundamental networking protocols including VPNs and TCP/IP.
ITIL Framework Alignment: Solid grasp of core ITIL foundation principles, particularly Problem, Request, and Incident Management.
Analytical Troubleshooting: Ability to apply logical problem-solving techniques and maintain composure when managing critical service disruptions.
Communication Skills: Outstanding written and verbal communication abilities, with a proven capacity to translate complex technical jargon for non-technical users.Key Functional Focus
Knowledge Cultivation: Oversee and enrich the Service Desk Knowledge Base to foster team capability and facilitate self-service solutions for end-users.What We Offer
The opportunity to partner with a renowned global luxury brand.
A highly collaborative, encouraging, and dynamic team environment.Randstad Technologies is acting as an Employment Business in relation to this vacancyDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring IT Service Desk Team Leader job near me in Fareham, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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