Expire in: 8 days
IT Support Engineer (1st Line / Service Desk)
Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career in a modern, hybrid IT environment.
Location: Sheffield
Salary: £25,000 - £30,000
Type: Full-time, Permanent
The Role
You will provide first-line technical support across end-user devices and core IT systems, ensuring smooth day-to-day operations. The role will involve troubleshooting, supporting users, and assisting with infrastructure in a hybrid (on-premise and cloud) environment.
Key Responsibilities
* Provide first-line support for desktops, laptops, mobile devices, and peripherals
* Troubleshoot hardware, software, and basic network issues
* Support Windows/macOS and common business applications
* Assist with user accounts, password resets, and access issues
* Monitor servers and assist with basic administration tasks
* Perform system patching and updates across devices
* Support Microsoft 365, Active Directory, and cloud platforms
* Log and manage tickets, ensuring clear communication with users
About You
* 1–2 years’ experience in IT support or service desk role
* Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP)
* Experience troubleshooting end-user hardware
* Strong communication and customer service skills
* Ability to prioritise workload in a ticketing environment
Desirable Skills
* Exposure to Microsoft 365, Active Directory, Azure/Entra ID
* Experience in hybrid IT environments
* Familiarity with endpoint management tools
* Relevant certifications (CompTIA A+, Network+, Microsoft Fundamentals)
Why Apply?
This is a great opportunity to join a supportive IT team where you’ll gain exposure to modern technologies and develop your technical skillset. The role offers clear progression and the chance to build a long-term career in ITDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring It Support Engineer job near me in S20, Beighton, Sheffield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).
Vita CV uses cookies to enhance your experience, analyze site traffic, and personalize content. By continuing to browse, you agree to our use of cookies.