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IT Support Engineer

Job Posted: a day ago

Salary: £ 150 - 200 / Day
Job Type: Contract
Location: Manchester, Greater Manchester

Expire in: a month

Job Description

IT Support Engineer
£200 daily inside IR35
4 months contract
Hybrid working (3 days office based in Manchester)

This client is a Non-profit organisation that supports UK government with their Energy and Net Zero goals. This role sits within the Modern workplace team which supports the end users desktop environments.

Responsibilities:

Provide effective resolution of end user compute issues to a high standard and timely manner for M365 services inc Teams, SharePoint, Exchange, O365
Accurately document user issues using 3rd party ticketing systems e.g. Service Desk plus
Configure, monitor and troubleshoot Identity and access management using Microsoft native tools inc Entra, defender etc
Configure, monitor and troubleshoot mobile and end user compute devices using Microsoft native tools e.g. Intune
Efficiently & effectively processes user and asset lifecycle management tasks
Administration of enterprise application assessment and onboarding, inc security reviews, authorisation, and provisioning via SSO/SCIM
Administration of wider IT support and governance toolsets inc ZTNA/SASE , backups, automated patching and packaging of business appsExperience required

A minimum of 3 years' IT desktop support in an enterprise environment (200+ users) including end user account administration, support, systems & device administration and configuration
Regular hands-on use and good knowledge of Microsoft admin centres (Entra, Intune, M365 , exchange, Teams, SharePoint, security)
Good written and communication skills

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