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IT Support Technician

Job Posted: 19 days ago

Salary: £ 25,077 - 25,077 / Annum
Job Type: Permanent
Location: Ringwood

Expire in: 9 days

Job Description

IT Support Technician

Location: Ringwood, Hampshire, + Hybrid Home Working

Salary: £25,077 + Profit Share + Benefits

Hours: 37.5 hours per week; Full-Time

The Role

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

Skills & Experience

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.

This role is subject to a clear standard DBS check being received.

The Package:

Ongoing training and support
Role-specific training is available through Microsoft Learn
Company Profit Share (first £3,600 is tax free)
22 days annual leave plus bank holidays, increasing with length of service
Birthday as additional paid leave
Additional paid leave (dependent on company performance)
Company sick pay policy
Pension Scheme
Private Medical Insurance including dental
Free Parking
Hybrid Working
Progression opportunities
Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. 

We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. 

We encourage our colleagues to progress, including into other teams and departments. 

Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring IT Support Technician job near me in Ringwood! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!