Hiring Now: IT Technician (1st & 2nd Line) Near You – Apply Today!

Your Next IT Technician (1st & 2nd Line) Job Starts Here – Apply Now!

IT Technician (1st & 2nd Line)

Job Posted: 12 hours ago

Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: Essex

Expire in: a month

Job Description

IT Technician (1st & 2nd Line)
£28,000-£35,000
On-Site 5 Days (Near Colchester)

This is an excellent opportunity for an experienced 1st & 2nd Line IT Technician looking to broaden their technical exposure and take the next step in their career. 
 
Joining a growing organisation, you'll play a key role in supporting users, maintaining critical systems, and developing your skills across Microsoft cloud technologies and business applications.

Please note, this role is based on site 5-days near Colchester.
 
Key Requirements

Provide 1st and 2nd line support for hardware, software and user issues
Act as a first point of contact for IT incidents and service requests
Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive
Assist with Azure/Entra ID user administration, permissions and access management
Manage and resolve tickets in line with agreed service levels
Deliver excellent customer service and clear communication to end users
Work collaboratively with the wider IT team to resolve technical issues and improve service delivery 
Key Experience

Previous experience in a 1st and/or 2nd Line IT Support role
Experience supporting Microsoft 365 environments
Knowledge of Azure and Entra ID administration
Experience working with service desk or ITSM ticketing systems
Strong troubleshooting skills across hardware, software and remote support environments
Familiarity with Intune, SCCM or similar endpoint management tools
Experience supporting Microsoft Dynamics 365 CRM would be advantageous
Understanding of ITIL principles or an ITIL certification would be beneficial
Strong communication skills with the ability to build effective relationships with users across the business 
Apply Now

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring IT Technician (1st & 2nd Line) job near me in Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!