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Key Account Handler

Job Posted: 14 hours ago

Salary: £ Competitive
Job Type: Permanent
Location: Seaham, County Durham

Expire in: a month

Job Description

Key Account Handler
Location: County Durham (Full-Time, Onsite)
Hours: Monday to Friday, Full Time
We’re working with a growing, customer-focused business in County Durham looking to add a Key Account Handler to their internal sales team. This role suits someone who enjoys building relationships, solving customer problems, and delivering a market-leading level of service.
You’ll act as a trusted advisor to your customers, managing enquiries, processing orders, following up on quotes, and identifying opportunities to grow and develop each account.
Key Responsibilities:
  * Handle incoming sales calls with professionalism, enthusiasm, and genuine interest in each customer’s business
  * Prepare accurate quotations and follow up to maximise conversion rates
  * Process customer orders efficiently through internal systems
  * Resolve customer queries quickly to maintain excellent satisfaction levels
  * Review account activity to identify trends and opportunities for cross-selling or upselling
  * Re-engage non-spending accounts to drive additional revenue
  * Maintain accurate records within CRM and ERP systems
  * Support marketing campaigns and participate in promotional sales initiatives
  * Collaborate with the wider sales team to share insights and deliver team goals
About You:
  * Experience in internal sales, account handling, or customer service within a commercial or environment
  * Excellent communication and listening skills — confident on the phone and able to build rapport easily
  * Strong organisational skills with attention to detail and the ability to prioritise effectively
  * A proactive approach, willing to go the extra mile for customers and the team
  * Competent with Microsoft Office and CRM/ERP systems
If you’re passionate about customer service and enjoy working in a fast-paced, commercial environment where your efforts make a real impact, we’d love to hear from you

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Looking for your next career move? Join a top company hiring Key Account Handler job near me in Seaham, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!