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Key Account Manager

Job Posted: 8 days ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Farnham, Surrey

Expire in: 19 days

Job Description

37.5h per week (Monday - Friday)

We are proud to be working with our prestigious client who, due to expansion, is seeking a Key Account Manager to manage and grow customer relationships across Health and Pharmacy channels at national and regional levels, with a focus on Greater London. This will include 2 days in the office in Surrey and 3 days mixed between client visits in London and WFH.

Benefits for the Key Account Manager:

  * Free Parking on site

  * Pension

  * Hybrid working

  * Private Health Assurance and Insurance

  * Performance based bonus

  * Income Protection

  * Enhanced family leave

  * On-site Gym

  * Health and Well-being contribution (£60 a month)

  * Health and wellbeing scheme

Responsibilities for the Key Account Manager:

  * Collaborate closely with the Head of Retail and cross-functional teams to deliver channel strategy

  * Translate strategy into account plans aligned to commercial targets and category growth

  * Develop, negotiate, and deliver annual Joint Business Plans (JBPs) with key retail partners

  * Identify and onboard new retail partners in line with channel and geographic priorities

  * Build business cases and proposals to secure listings and expand distribution

  * Build and maintain strong relationships with key decision-makers

  * Act as the main point of contact, ensuring consistent account management

  * Plan and deliver promotional calendars and in-store activations

  * Analyse sales and ROI to optimise performance, engagement, and growth

  * Deliver account reviews, reports, and forecasts to stakeholders

The person for the Key Account Manager:

  * 2+ years’ experience in Key or National Account Management with proven commercial results

  * Experience managing national/regional retail accounts (ideally Health, Pharmacy, or OTC)

  * Strong experience negotiating and delivering Joint Business Plans

  * Experience with major UK pharmacy and health retailers

  * Experience in retail promotions and trade activation

  * Strong analytical skills across sales, market, and shopper data

  * Health, Beauty, or Wellness experience (desirable)

  * Omnichannel retail experience (desirable)

  * Full UK driving licence

  * Commutable to Greater London, with travel to Surrey HQ (~2 days/week)

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