Expire in: 21 days
An exciting opportunity to join a warm, close-knit team that genuinely enjoys working together. Our client who have a niche client base are currently recruiting for an ambitious individual to join their team. This will be on a full time, permanent basis from their spacious offices in Mitcheldean.
The main purpose of this role will be to minimise the companies risk exposure. You will be aware of, identify and mitigate fraud as well as being the first point of contact for customers.
To be considered for this role you must be well organised, influential with your peers and have a great eye for detail, showing determination and willingness to get stuck in. There is always the option for progression with various routes to go down, should you wish to.
Responsibilities:
-Set up and maintain customer and client accounts, completing credit checks and due diligence.
-Ensure customer records, account information and credit limits are accurate and up to date.
-Respond to customer enquiries and manage the shared inbox and incoming documentation.
-Investigate account queries and disputes, working with customers to recover outstanding debts.
-Negotiate payment plans and support debt recovery through to legal action where required. -Prepare court claims, liquidation paperwork and other documentation in line with company procedures.
-Minimise financial risk while ensuring customers are kept informed throughout the recovery process.
Candidate Attributes:
-Strong work ethic, with the ability to work to deadlines
-Organisational skills with good attention to detail
-Confident with the use of Microsoft Office applications
-Exceptional Telephone Manner
-Excellent communications skills
-Ability deliver excellent standards of customer service
Hours: Monday – Friday, 9am - 5pm
Salary: £26,500 per annum + company benefits including Company Pension, 22 days holiday plus Bank Holidays (rising with length of service) an additional paid day off for your birthday, optional health insurance and health cash plan, free on-site parking, team incentives and Christmas & summer partiesDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Legal & Risk Administrator job near me in Mitcheldean, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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