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Lettings Administrator

Job Posted: 14 days ago

Salary: £ 18.21 - 20.95 / Hour
Job Type: Temporary
Location: Leicester, City of Leicester

Expire in: 14 days

Job Description

Lettings Administrator

📍 Hybrid Working | Temporary Contract until September | £18.21 p/h + £2.74 holiday p/h | 35 Hours Per Week

We are currently recruiting for 3 Lettings Officers to join a busy and fast-paced housing team following a recent restructure and increased workload across the service.

This role has been created to support a significant backlog of properties ready to let, so we are looking for candidates who can hit the ground running and confidently manage a busy workload from day one.

This is an excellent opportunity for candidates with previous lettings or housing experience who are confident delivering excellent customer service and working independently within a high-volume environment.

Key Responsibilities

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    Managing the end-to-end lettings process

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    Contacting residents regarding property offers and required documentation

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    Supporting tenancy sign-ups and property viewings

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    Issuing keys and coordinating move-ins

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    Setting up tenants, offers, and tenancies on NEC systems

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    Liaising with Lettings Coordinators and internal housing teams

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    Maintaining accurate records and updating housing systems

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    Delivering excellent customer service to residents and stakeholders

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    Managing workload effectively and prioritising tasks independently

Requirements

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    Previous experience within lettings, housing, allocations, or tenancy services

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    Working knowledge of NEC Housing systems is essential

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    Strong administrative and organisational skills

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    Excellent communication and customer service abilities

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    Ability to work independently and manage a busy workload

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    Driving licence and vehicle preferred but not essential

Additional Information

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    Temporary contract until September

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    Initial 2-week training period office-based

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    Hybrid working thereafter: 2 days office / 3 days home working

This role would suit candidates from a housing association, local authority, or social housing background with experience in lettings, tenancy administration, allocations, voids, or housing coordination

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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