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Lettings Officer

Job Posted: a month ago

Salary: £ 15 - 20 / Hour
Job Type: Temporary
Location: Shrewsbury, Shropshire

Expire in: 3 hours

Job Description

Lettings Officer
Shrewsbury
Full-time - Monday–Thursday 9–5, Friday 9–4

Are you an organised, detail-driven lettings professional looking to join a fast‑paced, supportive team? We’re looking for a Lettings Officer with experience in allocations and/or tenancy terminations to help us deliver an efficient, customer‑focused lettings service.

About the role

As a key member of our Shrewsbury-based lettings team, you’ll manage a varied caseload and play an important part in ensuring our homes are let quickly, fairly, and compliantly. No two days are the same, and you’ll thrive in a role where accuracy, communication, and great customer service really matter.

Your responsibilities will include:

  * Managing a caseload of allocations at different stages

  * Processing tenancy terminations

  * Advertising available homes for let

  * Shortlisting applicants via the Shropshire Homepoint choice-based lettings system

  * Completing verification and allocation checks

  * Responding to customer queries by phone and email

  * Scheduling affordability assessments and tenancy sign-ups

About you

We’re ideally looking for someone who brings:

  * Experience working within a lettings environment

  * Knowledge of allocations and/or tenancy terminations

  * Excellent organisational skills

  * Strong attention to detail and accurate record keeping

  * Confidence communicating with customers and colleagues

  * The ability to work efficiently in a busy, fast-paced setting

If you’re proactive, customer-focused, and ready to make a positive impact, we’d love to hear from you

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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