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Night Owl (Night Shift Customer Service Assistant)

Job Posted: 8 days ago

Salary: £ Competitive
Job Type: Temporary
Location: Glasgow, Glasgow City

Expire in: 20 days

Job Description

Peace Recruitment are working with our client, a provider of student accommodation services to source a Night Shift Customer Service Assistant. We are looking for a Night Owl to provide a safe, welcoming, and supportive environment for their student residents overnight. You’ll be the main point of contact during the night, handling enquiries, supporting residents, and ensuring everything runs smoothly.

Key Responsibilities

  * Deliver front-of-house customer service overnight

  * Respond to enquiries (in person, phone, email)

  * Support resident safety, welfare, and wellbeing

  * Handle incidents calmly and follow procedures

  * Maintain logs and update systems

  * Assist with bookings, admin, and basic maintenance reporting

  * Help keep communal areas clean and ready for use

What We’re Looking For

  * Customer service experience (hospitality preferred)

  * Strong communication and organisation skills

  * Calm under pressure with a proactive attitude

  * IT literate (Microsoft Office)

  * Flexible, reliable, and team-focused

  * Additional languages are a bonus

Why Join Our Client?

  * Supportive team and positive work environment

  * Opportunity to make a real impact on student experience

  * Growing company with development opportunities

Apply Now

If you enjoy helping people and thrive in a fast-paced environment, get in touch with Melissa at Peace Recruitment

Before You Apply

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Bank details.
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