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Ocean Import Coordinator - Freight Forwarding - Southampton - £35,000 DOE
About the Company
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
Ocean Import Coordinator - The details
Competitive salary depending on experience
Paid overtime
Profit-related bonus
Incremental holiday entitlement
Permanent, full-time position
Excellent career progression
Potential progression to Import Team Leader
Supportive and professional working environment Ocean Import Coordinator - Requirements
Previous experience in import freight forwarding or logistics
Experience with CargoWise or similar freight forwarding systems
Good knowledge of import customs procedures and documentation
Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS
Knowledge of CDS, CNS and Destin8 would be advantageous
Good understanding of Bills of Lading and Incoterms
Strong commercial and financial awareness
Excellent communication and customer service skills
Highly organised with strong attention to detail
Ability to prioritise workloads and work effectively under pressure
Proactive, solutions-focused approach with the ability to work independently. Ocean Import Coordinator - Responsibilities
Coordinate import shipments from origin through to final delivery
Liaise with overseas offices, customers, transport providers and internal teams
Manage shipment documentation, Bills of Lading and customer records
Monitor ETAs, delivery bookings and shipment deadlines
Complete and check customs entries and ensure compliance with customs procedures
Manage uncleared/unbooked shipments and resolve operational issues
Raise accurate invoices and ensure correct job profitability
Handle customer queries and resolve issues promptly
Maintain accurate records and shipment information within CargoWise
Identify opportunities for process improvements and additional services
Support colleagues and assist with training when required About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment websiteDo not include the following in your job application, CV, or cover letter:
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