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Office Manager

Job Posted: 9 hours ago

Salary: £ 55,000 - 60,000 / Annum
Job Type: Permanent
Location: Colchester, Essex

Expire in: a month

Job Description

We are seeking an experienced and highly organised Office Manager to lead and support a busy administrative team for a well-established and reputable manufacturer and supplier of uPVC and aluminium windows and doors who proudly serving both trade and commercial clients across the region. This position is a permanent, full time position based at the head office in Colchester,

As the Office Manager, you will play a pivotal role in ensuring the smooth and efficient running of all administrative processes related to customer orders. This senior-level position requires a hands-on, proactive individual with strong leadership qualities, a commitment to excellent customer service, and a high level of commercial awareness.

You’ll work closely with both customers and internal departments, ensuring high standards are upheld at every stage of the customer journey.

Key Responsibilities

  * Oversee daily office operations, ensuring timely and accurate processing of customer orders

  * Lead and support the admin team, promoting a collaborative and productive working environment

  * Act as a key point of contact for trade and commercial clients, resolving queries with professionalism and efficiency

  * Ensure systems and processes are running smoothly and make recommendations for improvements

  * Maintain high standards of customer service across all touchpoints

  * Coordinate with production, logistics, and sales teams to ensure order fulfilment

  * Uphold confidentiality, professionalism, and discretion in all aspects of the role

  * We’re looking for someone who is a natural leader and team player, with a strong administrative background and experience within the fenestration industry

Essential Skills & Experience:

  * Proven experience in office management, ideally in a manufacturing or trade environment

  * Background in the windows and doors (fenestration) industry

  * Excellent interpersonal and communication skills

  * Strong organisational skills and attention to detail

  * IT proficient – confident using Microsoft Office and order processing systems

  * Experience with Logikal and/or First Degree Systems is highly desirable

Before You Apply

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