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Office Manager

Job Posted: 11 days ago

Salary: £ 40,000 - 40,000 / Annum
Job Type: Permanent
Location: Southam

Expire in: 17 days

Job Description

Job Title: Office Manager / Operations Manager
 Location: Southam, Warwickshire (fully office based)
 Salary: £40,000 
 Hours: Monday to Friday, full time 0830 to 1700 Monday to Thursday and 1600 Friday
 
 The role
 
 We are recruiting an experienced Office Manager / Operations Manager to take day-to-day operational control of a well-established professional services business operating within the financial services sector.
 
 This is a senior, hands-on role for someone who thrives on structure, accountability and responsibility. You will oversee office operations, people, priorities and client workflows, acting as a key point of support to the Managing Director and ensuring the business runs smoothly on a daily basis.
 
 This is not a junior administration position. It requires confidence, maturity, and the ability to manage people and client expectations in a professional, regulated environment.
 
 Key responsibilities

Managing the day-to-day running of the office, ensuring work is prioritised and completed to deadlines
Overseeing and coordinating workloads across the team, setting expectations and following up daily
Acting as a senior point of contact for clients, ensuring a professional and responsive service
Liaising with external stakeholders including lawyers, auditors and regulators
Supporting oversight of compliance related administration processes, including onboarding and documentation
Addressing issues promptly and professionally, including performance, handovers and accountability
Identifying problems early and resolving them before they escalate
Creating structure and consistency across the office and maintaining high standards

 What we are looking for

Proven experience in an Office Manager, Operations Manager or similar leadership role
Background within professional services such as financial services, legal, compliance or accountancy would be useful but not essential
Strong people management skills, including handling difficult conversations when required
Highly organised, proactive and detail-focused
Confident communicator with clients and senior stakeholders
Comfortable working within a regulated environment
Calm, professional and resilient, able to be firm without being aggressive
Happy to be fully office-based in Southam
What’s on offer

Senior leadership role within a stable, established business
Opportunity to shape how the office operates day to day
Close working relationship with the Managing Director
Long-term progression and potential future equity opportunity for the right person
INDL

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