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Operations Executive

Job Posted: 14 days ago

Salary: £ 26,000 - 27,500 / Annum
Job Type: Permanent
Location: Cheltenham, Gloucestershire

Expire in: 14 days

Job Description

Operations Executive - Required for this exciting, experience-focussed travel company. They are looking for 2 Operations Executives to join their busy Operations team. Salary 26/27.5k plus bonus and great benefits. Travel industry experience would be ideal, but they are very open to people looking to step into travel, as long as they have office-work experience and are super efficient, organised and able to juggle multiple tasks at once.

Operations Executive Responsibilities

Coordinate and confirm all land arrangements for multiple tailor-made journeys, working with over 100 ground suppliers, tour guides, and internal teams to ensure smooth delivery of itineraries

Arrange required services within agreed budgets, manage itinerary updates, and price any changes accurately

Oversee each trip to ensure a high-quality client experience, prepare detailed documentation, and capture feedback to support ongoing improvements while meeting annual performance targets

Maintain responsibility for financial accuracy, including managing costs, margins, and timely system updates

Monitor payments, produce client and commission statements, and assist with resolving invoice queries when needed

Uphold high service standards by anticipating potential issues, addressing them proactively, and supporting effective resolution of any concerns

Complete general administrative tasks, assist with projects as required, participate in occasional work-related travel, and take part in an on-call rota after training

Operations Executive Experience and Skills required
-Travel industry experience would be a bonus, but they are very open to individuals looking to move into the travel industry
-You must be organised, approachable, strong written and spoken communication skills, strong multi-tasker, outlook teams and excel  knowledge, a real passion for travel, strong attention to detail

Additional information
-Salary between 26/27.5k, plus up to 3k bonus, extra money for handling the emergency phone (3 weeks per year) plus great benefits including 25 days holidays, pension and many more 
-Office based Monday to Friday 9am and 5.30pm, option to work from home 1 day per week
- Excellent training programme, first 3 months

If you are interested in this exciting opportunity please apply online or send your cv to (url removed) quoting MS60567

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Looking for your next career move? Join a top company hiring Operations Executive job near me in Cheltenham, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!