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Professional Services Associate - Optical Software

Job Posted: a month ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Vancouver, British Columbia

Expire in: 3 days

Job Description

Professional Services Associate - Optical Software - Canada

Zest Optical is working in partnership with a leading global optical software provider to recruit a Professional Services Associate to support customers across Canada. The preferred candidate location will be Vancouver but our client is open to remote working arrangements within Canada

This is a fantastic opportunity for someone with experience working in an optical practice (or similar healthcare environment) to transition into a software-focused role, combining training, support and customer success.

The Role

Support customers across the full lifecycle, from installation and setup through to training and ongoing support
Deliver engaging training sessions both remotely and on-site, tailored to different customer needs
Help customers embed software into day-to-day practice operations, improving efficiency and performance
Act as a trusted advisor, supporting adoption and long-term success
Create and maintain training materials and support documentation

Requirements

2-5 years' experience within an optical practice or similar healthcare setting
Familiarity with practice management software (PMS, EHR or POS systems)
Strong communication skills and a customer-focused approach
Confident using and troubleshooting Windows-based systems
Full driving licence and ability to travel internationally

Salary & Benefits

Salary circa $55,000 - $75,000 (CAD) depending on experience
Clear progression opportunities within a global organisation
Hybrid/remote working options (Vancouver-based candidates in office 3 days per week)
International travel across North America, US and Europe
Supportive team environment with ongoing training and developmentIf you're looking to join a forward-thinking organisation and develop your career in a training and customer-focused role, apply now for a confidential discussion

Before You Apply

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Bank details.
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Date of birth.

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Looking for your next career move? Join a top company hiring Professional Services Associate - Optical Software job near me in Vancouver, British Columbia! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!