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Projects Coordinator (Client Advocate)

Job Posted: 17 days ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire

Expire in: 10 days

Job Description

Client Projects Coordinator (Client Advocate)

Location: Watford or Liverpool
Hours: 37.5 per week
Department: Client Delivery

Make an impact. Shape the client experience. Drive delivery excellence.

We’re looking for a proactive, relationship‑driven Client Projects Coordinator to act as the dedicated advocate for our clients — ensuring every project is delivered on time, in full, with clear communication and a brilliant customer experience.

If you thrive in a fast‑paced environment, love bringing order to complexity, and enjoy being the go‑to person who keeps everything moving, this role will suit you perfectly.

What you’ll be doing

  * Owning all client work packages within your workstream — from scheduling to completion

  * Acting as the main point of contact for clients, ensuring they always know the status of their projects

  * Coordinating internal teams (Technical, Operations, Client Delivery) to keep deliverables on track

  * Leading and chairing client meetings with confidence

  * Monitoring progress, identifying risks, and driving actions to hit monthly and annual delivery targets

  * Supporting continuous improvement across processes, systems and client engagement

  * Helping ensure contracts are produced within the 5‑day service commitment

What you’ll bring

  * Experience managing client projects, communications and delivery timelines

  * Strong organisational skills with the ability to prioritise across multiple tasks and stakeholders

  * Confident communication, negotiation and influencing skills

  * A calm, professional approach — even under pressure

  * Accuracy, attention to detail and a naturally inquisitive mindset

  * Good understanding of project management principles

  * Competence with CRM systems, Microsoft Project and general IT tools

  * Knowledge of SAP or the certification/construction industry is a bonus

Why join us?

You’ll play a key role in shaping the client journey, building long‑term relationships and ensuring our technical teams can focus on what they do best. This is a role where your ownership, energy and problem‑solving skills genuinely make a difference

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Projects Coordinator (Client Advocate) job near me in Watford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!