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Repairs Administrator

Job Posted: 2 hours ago

  • Salary: £ 16 - 20 / Annum

    Job Type: Contract

  • Location: Stafford, Staffordshire

Expire in: a month

Job Description

Repairs Administrator required for a Local Authority in Staffordshire. This role is a fantastic opportunity to contribute to housing safety and compliance under Awaab’s Law, while gaining valuable experience in a busy operational environment. 🔑 Key Responsibilities * Maintain and update the Awaab’s Law risk register and case tracker * Coordinate investigations and follow-up actions, including scheduling Technical Officers for damp and mould cases and liaising with residents, contractors, and Case Officers * Support compliance and reporting activities by checking data accuracy, preparing written summaries, and assisting with evidence collation * Handle resident and stakeholder enquiries professionally, providing timely updates, issuing standard correspondence, and escalating complex cases when required * Provide general administrative and team support, including managing shared inboxes, documenting meeting actions, and maintaining records 🎯 Key Skills & Experience * Strong case management and data accuracy skills, with proficiency in Excel, CRM, or housing systems * Excellent coordination and scheduling ability within a busy operational or compliance environment * Awareness of Awaab’s Law and housing health standards * Effective communication and customer service skills when working with residents, contractors, and colleagues * Competence in reporting and administrative processes, supporting assurance and performance monitoring 📅 Contract Details * Type: Temporary assignment * Duration: 6 Months initially * Location: Hybrid - Minimum 2 office days * Start Date: ASAP

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