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Repairs Administrator required for a Local Authority in Staffordshire. This role is a fantastic opportunity to contribute to housing safety and compliance under Awaab’s Law, while gaining valuable experience in a busy operational environment.
🔑 Key Responsibilities
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Maintain and update the Awaab’s Law risk register and case tracker
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Coordinate investigations and follow-up actions, including scheduling Technical Officers for damp and mould cases and liaising with residents, contractors, and Case Officers
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Support compliance and reporting activities by checking data accuracy, preparing written summaries, and assisting with evidence collation
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Handle resident and stakeholder enquiries professionally, providing timely updates, issuing standard correspondence, and escalating complex cases when required
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Provide general administrative and team support, including managing shared inboxes, documenting meeting actions, and maintaining records
🎯 Key Skills & Experience
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Strong case management and data accuracy skills, with proficiency in Excel, CRM, or housing systems
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Excellent coordination and scheduling ability within a busy operational or compliance environment
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Awareness of Awaab’s Law and housing health standards
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Effective communication and customer service skills when working with residents, contractors, and colleagues
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Competence in reporting and administrative processes, supporting assurance and performance monitoring
📅 Contract Details
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Type: Temporary assignment
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Duration: 6 Months initially
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Location: Hybrid - Minimum 2 office days
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Start Date: ASAPDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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