Expire in: 9 days
Repairs Planner
*initial 3-4 months with possible extension*
*Hybrid - 2 days on site in Chelmsford / 3 from home*
*£18.48 ph umbrella / 37 hrs per week*
The role:
Schedule surveyor appointments with customers for the purposes of conducting Stock Condition Surveys and EPC Assessments, manage surveyors' calendars for this purpose.
Review and validate completed Stock Surveys
Use initiative to identify issues that are reportable under Awaab's Law and Decent Homes Standard, record in relevant systems and refer customers to other departments where required.
Maintain Housing Management system ensuring all contact with customers is recorded and all contact details are accurate, in accordance with GDPR.
Provision of administrative support as directed e.g. Customer Feedback, provision and updating of work instructions, mail merging of letters, word processing, filing and responding to resident enquiries over the phone, as required.
Manage, signpost customer emails or telephone enquires accordingly.
Support in data collection for Customer Complaints
Raise orders for works as requested by authorized persons
Key skills and experience:
Excellent communication skills especially over the telephone;
Experience of working in a customer focused environment.
Experience of data collection and analysis
Strong interpersonal skills
Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancyDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Repairs Planner job near me in Chelmsford, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).
Vita CV uses cookies to enhance your experience, analyze site traffic, and personalize content. By continuing to browse, you agree to our use of cookies.