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Reservations advisor Outbound & Inbound

Job Posted: 16 days ago

Salary: £ Competitive
Job Type: Permanent
Location: SO41, Downton, Hampshire

Expire in: 12 days

Job Description

Reservations Advisor (Outbound and Inbound)

Lymington, New Forest

Negotiable Basic + Commission

Must have experience in telesales , inbound and outbound , holiday park highly desirable

Own transport needed due to location

We’re looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest.

If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast‑paced environment, this could be the ideal role for you.

About the Role

As a Reservations Advisor (Telesales), you will:
• Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings
• Provide outstanding customer service and support
• Carry out general administration tasks
• Work as part of a supportive, collaborative office team
• Must be able to Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends & bank holidays.

What We’re Looking For
• Excellent communication and telephone skills
• Target and sales driven individual
• Friendly, confident, and customer‑focused approach
• Strong attention to detail
• Ability to multitask and stay organised during busy periods

What We Offer
• A welcoming work environment at a beautiful holiday park
• Full training and support
• Opportunity to be part of a well‑established team dedicated to great guest experiences
• Monthly Commission paid (on hitting targets) to boost your earning potential

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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