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Residence Officer

Job Posted: 5 hours ago

Salary: £ 22.27 - 29.45 / Hour
Job Type: Temporary
Location: London

Expire in: a month

Job Description

A Housing Association is currently looking for a Residence Officer on a temporary basis for about 6 weeks

Key responsibilities are as follows

Serve as the primary contact for residents, overseeing all aspects of tenancy management with an initiative-taking and customer-focused approach.

Deliver operational targets, ensuring the financial health of your patch through meticulous management of budgets and resources.

Conduct regular inspections of properties and estates, promptly identifying and addressing maintenance issues to maintain high service delivery standards.

Build and maintain strong relationships with internal and external stakeholders to meet and exceed contractual obligations.

Lead initiatives to enhance resident engagement and satisfaction, playing a pivotal role in community building within our schemes.

Ensure that you follow and keep up to date with all company statutory policies and related procedures, including health and safety and financial regulations

PAYE £22.27 UMBRELLA £29.45. This role is full time on site, no WFH

Essential requirements

Solid housing experience and a strong property or asset management background.

A proven record of improving customer satisfaction and revenue through analytical and strategic initiatives.

Exceptional organisational skills to efficiently manage records, reports, and communication.

Excellent communication abilities, both written and verbal, enabling effective stakeholder engagement and resident support.

Must be immediately available or on short notice

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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