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Resident Services Associate

Job Posted: 8 days ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Bristol

Expire in: 20 days

Job Description

Resident Services Associate

Bristol

Be part of a team creating communities people are proud to call home.

Cobalt is proud to be exclusively partnering with a leading build-to-rent operator to appoint a Resident Services Associate for a thriving residential community in Bristol

Our client has built an outstanding reputation for delivering high-quality homes and exceptional resident experiences. This is an exciting opportunity to join a business that places people at the centre of everything it does while offering genuine opportunities for career development.

The organisation

Our client believes that great buildings are created by great people.

With a collaborative culture, continued investment in its teams and a strong commitment to employee wellbeing, this is an organisation where you'll be encouraged to develop your skills, take ownership and build a rewarding career.

The role

As a Resident Services Associate, you'll play a central role in creating an exceptional experience for every resident.

From welcoming new residents to supporting the day-to-day operation of the building, you'll ensure every interaction reflects the high standards our client is known for.

Key responsibilities include:

Delivering a welcoming front of house experience.
Supporting resident move-ins, move-outs and property inspections.
Responding to resident enquiries and resolving issues effectively.
Managing amenity bookings, parcel handling and daily administration.
Supporting the lettings process and resident onboarding.
Coordinating contractors and helping maintain outstanding building standards.
Assisting with resident events that help build a strong community.
Maintaining accurate records and operational documentation.

The skills you'll bring

We're looking for someone who has:

Working knowledge gained within hospitality, travel, residential property or another customer-focused environment.
Excellent communication and customer service skills.
Strong organisational skills and attention to detail.
The ability to build positive relationships with residents, colleagues and contractors.
A flexible approach and a willingness to support the wider team.
Good IT and administrative skills.
A passion for creating exceptional customer experiences.

Why apply?

Joining this organisation means becoming part of a business that values its people just as much as its residents.

You'll enjoy:

Excellent opportunities for career progression.
Ongoing learning and professional development.
A collaborative and supportive culture.
Wellbeing initiatives and employee benefits.
The chance to help shape a growing residential community.If you're looking to build your career within a market-leading organisation where customer service comes first, we'd love to hear from you.

Apply now as interviews are being arranged over the coming weeks.

Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Resident Services Associate job near me in Bristol! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!