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Retail Control Room Operator (Shopping Centre)

Job Posted: 20 days ago

Salary: £ 14.78 - 14.78 / Hour
Job Type: Permanent
Location: TN1, Royal Tunbridge Wells, Kent

Expire in: 8 days

Job Description

CCTV Operator
Location: Tunbridge Wells, Kent, TN1
Pay Rate: £14.78 per hour
Hours: 42 hours per week – 4 on / 4 off (Days & Nights)
Contract: Full-time, Permanent

About the Role
We are seeking a vigilant and proactive CCTV Operator to join a fast-paced retail control room environment. This is a dynamic role where you will monitor live incidents, respond quickly to situations, and support the safety of a busy retail site.

Key Duties

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    Monitor CCTV systems and respond to incidents in real time

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    Manage access control and maintain accurate records

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    Act as a key communication point within the control room

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    Handle alarms, emergencies, and liaise with emergency services

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    Complete incident reports and maintain control room logs

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    Support the smooth running of a high-pressure environment

Requirements

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    Valid SIA Licence and CCTV Licence (essential)

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    Strong communication and IT skills

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    Ability to stay calm and make decisions under pressure

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    Experience in a busy control room or retail environment (desirable)

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    Professional and reliable with a strong attention to detail

City Group is an equal opportunity employer and welcomes applications from all backgrounds

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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