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Sales Support Coordinator

Job Posted: a day ago

Salary: £ 25,000 - 32,500 / Annum
Job Type: Permanent
Location: Edinburgh, City of Edinburgh

Expire in: a month

Job Description

Sales Support Coordinator
Edinburgh – hybrid working available after probation
£25,000 - £32,500 (plus annual profit share bonus)
Mon - Fri, 9am - 5pm

Overview:

Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.

They are looking for a Sales Support Coordinator to join their team providing administrative support to the regional teams in the management of customer and supplier orders. Working closely with suppliers & customers to build strong working relationships.

Duties for the Sales Support Coordinator will involve:

  * Responding to incoming customer sales enquiries and general enquiries - via telephone / email

  * Providing pricing, product availability, order updates and samples as requested.

  * Process customer and supplier purchase orders

  * Coordinate delivery of materials

  * To manage the open orders / deliveries

  * To liaise with supplier and logistics partners

  * Reporting to the sales team / business

  * To attend on an ad-hoc basis customer and supplier visits

  * Handle invoice queries and credit requests

  * To provide back up and support to other sales support coordinators

  * Working with key contacts at main suppliers to ensure order book is up to date

  * Coordinating hospitality, travel and accommodation requirements for regional events and functions

  * Front of house cover for internal and external office meetings

  * Update and maintain the customer and supplier database

  * Any other duty deemed necessary by the management team to assist in

Essential Experience for the Sales Support Coordinator - this must be clearly demonstrated on your CV

  * Previous relevant experience in a similar sales support role i.e order processing, logistics, sales admin, sales support etc

  * Knowledge and understanding of the sales and purchase process

  * Good administration, organisation, and time management skills

  * Well-developed telephone call handling skills

  * Excellent communication and writing skills

  * Excellent numeracy skills

  * Ability to work accurately and quickly with attention to detail

  * Ability to work under pressure and make correct decisions

  * Excellent computer skills – Microsoft Office and CRM systems

  * Managing resources effectively

  * Team player, excellent interpersonal skills, and the ability to work well with others

  * Must reside within a commutable distance from the office

Further Details:

  * 35 hour working week, Monday - Friday 9-5

  * 25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time

  * Annual company bonus scheme

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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