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Sales - Team leader

Job Posted: 15 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Gravesend, Kent

Expire in: 13 days

Job Description

Sales - Team Leader - Office based 

📍 KENT

Are you a driven sales professional with a passion for leading teams and delivering exceptional customer experiences? We're looking for an inspiring Desk-Based Account Manager Team Leader to take charge of a high-performing team of 4 agents in our busy Gravesend office.

This is an exciting opportunity to step into a leadership role where you'll shape team success, build strong customer relationships, and play a key part in driving commercial growth within a fast-paced and evolving industry.

🌟 The Role

As Team Leader, you'll oversee the daily operations of a team of Desk-Based Account Managers, ensuring they deliver outstanding service while achieving ambitious sales targets. You'll coach, motivate, and develop your team, while also contributing to wider commercial strategies including market insights and product development.

🚀 What You'll Be Doing

Leading & Developing Your Team

Inspire, coach, and support a team to exceed sales and customer satisfaction goals
Conduct regular one-to-ones, providing feedback and identifying development opportunities
Monitor performance, celebrate success, and drive continuous improvement
Create a positive, collaborative, and high-performing team cultureDriving Sales & Customer Success

Oversee key customer accounts, ensuring strong relationships and repeat business
Support the team in converting enquiries into orders and maximising every opportunity
Encourage upselling and cross-selling to grow accounts
Work closely with field sales teams to deliver a seamless customer experience
Ensure accurate CRM management and reportingContributing to Growth & Innovation

Support outbound campaigns aligned with marketing and product initiatives
Share valuable customer and market insights to influence new product development
Stay ahead of industry trends, competitor activity, and customer needs
Collaborate with marketing to maximise campaign effectivenessCollaborating Across the Business

Act as a key link between sales and internal departments such as logistics, production, and finance
Contribute to sales reviews and strategic planning
Drive improvements that enhance both efficiency and customer experience

✅ What We're Looking For

Experience in sales or account management, leadership or supervisory role
Strong communication skills and the ability to build lasting relationships
Commercial awareness and a keen interest in market trends
A target-driven mindset with experience leading teams to success
Highly organised with confidence using CRM systems, Excel, and Outlook
A proactive, solutions-focused approach with a passion for customer serviceDesirable:

Experience within construction, building materials, or trade environments 

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Sales - Team leader job near me in Gravesend, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!