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Workshop Team Leader

Job Posted: 22 days ago

Salary: £ 39,000 - 43,000 / Annum
Job Type: Permanent
Location: Swanley

Expire in: 6 days

Job Description

AR838 - Workshop Team Leader

Location: Swanley

Salary: £39,000 - £43,000 + Benefits

Overview:

First Military Recruitment are currently seeking a Workshop Team Leader to join our clients team in Swanley.

The successful candidate will be responsible for ensuring the day-to-day efficient running of the engineering team within the workshop, supporting high-quality service delivery and maintaining customer satisfaction. The role involves leading, motivating, and supporting engineers while acting as the first point of contact for all operational issues.

Our client strongly encourages applications from ex-military personnel but all candidates will be considered.

Duties and Responsibilities:

Oversee the overall performance of the workshop team against KPI targets
Ensure efficient turnaround of used equipment
Monitor on-time preparation against committed dates (New, Used, STR)
Maintain average job times in line with agreed targets
Ensure quality standards are consistently met
Manage output levels of prepared trucks against targets
Leading and supporting the engineering team on a daily basis
Acting as the first point of contact for engineers
Driving team engagement, motivation, and performance
Maintaining high standards of housekeeping within the workshop and warehouse
Supporting a high-quality customer experience
Carrying out engineering duties as required
Skills and Qualifications:

Qualified mechanical engineer (NVQ Level 3 or equivalent)
Strong people management skills
Excellent communication skills
Comfortable in customer-facing situations
Good numeracy and literacy skills
Competent with IT systems
Proactive, motivated, and team-oriented
Conflict management experience
Benefits:

Competitive salary dependent on experience
25 days annual leave + statutory bank holidays
Additional leave based on long service
Company pension scheme (6% employer / 4% employee contribution)
Employee Incentive Schemes
Discount scheme with major UK brands
“Recommend a Friend” scheme
Ongoing training and development opportunities
Opportunity for career progression and technical grading
Potential for extended learning (up to degree level)
Full forklift driver licence provided
Laptop and phone provided
Specialist tools and replacement policy
Full PPE and company-cleaned workwear provided
Access to local and national technical support
Location: Swanley

Salary: £39,000 - £43,000 + Benefits

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