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Scheduling & Permit Lead

Job Posted: 4 days ago

Salary: £ Competitive
Job Type: Contract
Location: IP1, Ipswich, Suffolk

Expire in: 23 days

Job Description

About the Role

We are seeking an experienced Scheduling & Permitting Lead to take ownership of end-to-end scheduling, planning, and permitting activity across operational workloads. This is a key leadership role responsible for ensuring safe, compliant, and efficient delivery across all works, while driving high standards, consistency, and continuous improvement within the scheduling function.

You will play a critical role in balancing operational demand, optimising resource allocation, and ensuring all activities are delivered right first time, in line with regulatory and contractual requirements.

Key Responsibilities

  * Lead, support, and develop the scheduling and permitting team to ensure consistent, high-quality performance.

  * Deliver accurate, compliant, and timely schedules aligned with operational capacity and delivery priorities.

  * Allocate and adjust resources effectively to maximise productivity and reduce service disruption.

  * Manage in-day issues, exceptions, and escalations to maintain operational continuity.

  * Ensure all scheduling and permitting activity meets regulatory, contractual, and safety requirements with full audit compliance.

  * Secure, manage, and monitor streetworks permits, including notices, extensions, and negotiations to minimise FPN and Section 74 exposure.

  * Act as a key escalation point for operational and client scheduling queries.

  * Collaborate closely with operational teams, clients, and stakeholders to support smooth delivery and resolve issues quickly.

  * Maintain high-quality system data and use performance metrics to drive insight-led decision making.

  * Produce and interpret reporting data to support performance tracking and continuous improvement.

  * Coach and guide team members, sharing best practice to build capability and consistency.

  * Identify risks and develop practical, compliant solutions to operational challenges.

  * Support and contribute to process improvement and optimisation initiatives.

Essential:

  * Proven experience in scheduling, planning, coordination, or works management within an operational environment

  * Strong organisational skills with the ability to manage high-volume and changing workloads

  * Confident user of scheduling or works management systems with strong IT capability

  * Excellent communication skills across operational, client, and stakeholder levels

  * Strong analytical ability with experience interpreting data and performance metrics

  * Experience working in a regulated or compliance-driven environment

  * Proactive, resilient, and solutions-focused mindset

  * Good general education (GCSEs or equivalent)

Desirable:

  * Experience in utilities, highways, transport, or infrastructure environments

  * Knowledge of streetworks or utilities compliance frameworks

  * Experience mentoring, coaching, or supporting colleagues

  * Exposure to dashboards, MI reporting, or performance analytics

  * Involvement in continuous improvement or process optimisation initiatives

If you are interested in this role please apply now and contact Luke Thompson for more information

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