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Scheduling & Service Coordinator

Job Posted: 15 days ago

Salary: £ 28,000 - 29,000 / Annum
Job Type: Permanent
Location: Southend-On-Sea, Essex

Expire in: 12 days

Job Description

Scheduling & Service Coordinator

Location: Southend
 Salary: Up to £29,000
 Job Type: Full Time | Permanent | Monday to Friday

Overview

An exciting opportunity has arisen for an organised and proactive Service Coordinator to join a growing compliance and facilities services business.

This role is ideal for someone with strong administration, scheduling, customer service, or coordination experience who enjoys working in a fast-paced environment. You'll play a key role in ensuring engineers are scheduled efficiently, client requirements are met, and service delivery runs smoothly.

Full training will be provided, making this a great opportunity to develop your career within a growing organisation.

Key Responsibilities

Plan and schedule engineer's workloads to maximise efficiency.
Coordinate jobs and service visits across multiple client sites.
Liaise with customers to arrange appointments and confirm work schedules.
Act as a central point of contact between clients, engineers, subcontractors, and internal teams.
Ensure all works are booked, planned, and delivered within agreed timescales.
Monitor job progress and update internal systems with accurate information.
Prepare and distribute relevant job documentation, permits, reports, and certificates.
Create schedules and programmes of work for larger contracts.
Work closely with sales and account management teams to prioritise customer requirements.
Manage subcontractor bookings and ensure required documentation is received.
Resolve scheduling issues and respond to customer queries professionally.
Support invoicing processes by ensuring completed works are correctly recorded.
Produce reports and assist with performance monitoring where required.
Provide general administrative support to the Service Delivery team.

What We're Looking For

Previous experience in administration, scheduling, coordination, planning, customer service, or operations support.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both written and verbal.
Good IT skills, including Microsoft Office and database systems.
High level of attention to detail and accuracy.
Ability to prioritise workload and work effectively under pressure.
A positive, team-focused approach.
Experience within facilities management, building services, engineering, maintenance, or compliance industries would be beneficial but is not essential.

Benefits

Full training and ongoing support.
Career development opportunities.
Join an experienced and supportive team.
Stable, growing organisation.
Competitive salary and benefits package. Please APPLY TODAY for the chance of an interview with a continuously growing organisation. 

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Scheduling & Service Coordinator job near me in Southend-On-Sea, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!