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SENIOR BUSINESS IMPROVEMENT & OPERATIONS ADMINISTRATOR

Job Posted: 4 days ago

Salary: £ 14.5 - 20 / Hour
Job Type: Temporary
Location: Kettering, Northamptonshire

Expire in: 23 days

Job Description

URGENT 

SENIOR - BUSINESS PROCESS & CUSTOMER SERVICE SALES ADMINISTRATOR REQUIRED 

 IMMEDIATE START (THIS WEEK)
 Temporary to Permanent Opportunity

You will have strong customer service skills to join a well-established and highly reputable business based in central Kettering. On-site parking is available.

This is an urgent requirement with an immediate start, initially on a temporary basis with a view to becoming permanent.

Location: Central Kettering (on-site)
 Hours: Monday to Friday, 8:00am - 5:30pm

This is a busy and varied role working for a company that has been established for over 40 years and has an excellent reputation.

This is also an exciting opportunity for someone who is calm in nature and enjoys improving the way a business operates. There is real scope to review and implement processes, make improvements, and bring structure to the day-to-day running of the office.

Initially, this will be a standalone role within the office, with several new team members due to join over the coming weeks. During this period, the role will require someone who is comforatable working on their own initiaitve, can take on responsibility, has a hands-on approach, is proactive, and comfortable managing both daily tasks and supporting wider operational improvements.

Key Responsibilities:

Scheduling and managing appointments
Using CRM systems to manage customer information
Handling incoming calls and customer enquiries
Managing customer complaints and providing effective solutions
Prioritising and coordinating job orders
Supporting sales administration
Processing payments
Chasing and following up quotations
General office administration (Word, Excel, Outlook)
Liaising with engineers and supporting day-to-day operationsAbout You:

Previous administration experience is essential
Strong customer service skills
Calm, professional, and proactive approach
Hands-on and able to work independently when required
Organised, with the ability to prioritise a busy workload
Comfortable working in a fast-paced, evolving environment
Interest or experience in improving business processes is highly desirable
A stable, logical work historyThis is a fantastic opportunity for someone who enjoys taking ownership, being involved in process improvement, and making a real impact within a well-established business.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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