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Service Administrator

Job Posted: 14 days ago

Salary: £ 25,000 - 32,000 / Annum
Job Type: Permanent
Location: Norfolk

Expire in: 14 days

Job Description

A leading company based in the Norfolk area is seeking to appoint a Service Administrator to join their existing team.
The position will be customer facing, supporting the Service and Project Teams.
Responsibilities of the Service Administrator will include:
- Answering all service calls
- Taking initial calls from customers and producing quotations
- Responding to requests for service and repair orders
- Following up on customer enquiries
- Liaising with potential new customers
- Working to ISO9001 standards
- Processing orders
- Looking at cost reductions and controlling costs
Candidates should have a strong customer service background and the ability to build solid business relationships.
Applicants should be confident communicating in a manufacturing environment and possess good organisation and administration skills.
This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service or experience within a manufacturing business and feel this is the role for you - please do apply.
The role is hybrid and full product training will be given

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