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Service Advisor

Job Posted: 9 days ago

Salary: £ 30,000 - 38,000 / Annum
Job Type: Permanent
Location: Exeter, Devon

Expire in: 19 days

Job Description

Service Advisor

Location: Exeter
Salary: £30,000 – £33,000 Basic | £34,000 – £38,000 OTE
Hours: Monday–Friday + Saturday rota

🧾 The Role

We are recruiting for an experienced Service Advisor to join a busy and well-established dealership in Exeter.

You’ll be the main point of contact for customers, ensuring a smooth and professional aftersales experience while supporting the workshop in maintaining efficiency and productivity.

🔧 Key Responsibilities

  * Booking in vehicles for service, MOT, and repair work

  * Providing accurate estimates and gaining customer approval

  * Keeping customers updated on vehicle progress and costs

  * Upselling additional work, services, and products

  * Liaising with the workshop and technicians

  * Managing invoices and ensuring all paperwork is completed accurately

  * Delivering high levels of customer service and satisfaction (CSI)

✅ Requirements

  * Previous experience as a Service Advisor

  * Strong communication and customer service skills

  * Good sales and upselling ability

  * Organised and able to work in a fast-paced environment

  * Experience with systems like Kerridge / Pinnacle (desirable)

  * Full UK driving licence

💰 Package & Benefits

  * £30k–£33k basic depending on experience

  * Realistic OTE up to £38k

  * Bonus scheme (monthly + CSI-based)

  * Manufacturer training

  * Career progression opportunities

  * Pension & staff discounts

🚀 Progression

  * Senior Service Advisor

  * Service Team Leader

  * Aftersales / Service Manager

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Advisor job near me in Exeter, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!